Jeff Selby Owner
Jeff applies his media and client relations experience to assist leaders in improving their businesses.

As Customer Relations and Marketing Director at a luxury automotive firm for 4 years, Jeff's processes triggered a consistent increase in Customer Satisfaction scores. Jeff also produced all print, radio, and television ads.

During his five years at the Walt Disney Company, Jeff trained fellow managers and cast members on guest relations philosophies, and spent his last year as a show writer and designer with Walt Disney Imagineering.

A combat veteran with 10 years of broadcast journalism experience, Jeff was awarded the Broadcast Journalist of the Year honor by the Secretary of the Army.

Mark Robison Co-Founder
With over 25 years of luxury automotive retail experience as president, general manager, and partner of Nissan, Lexus, BMW, and Cadillac dealerships, Mark is no stranger to business.

Seeing a need to help companies improve all areas of business from someone who has been in their “shoes,” Mark started AIW with Jeff in early 2005.